/* Keystone Dispatch: scripted chat assistant (no AI, no third-party requests) */
.kc {
  --kc-accent: var(--accent, #ff7a1a);
  --kc-accent-hot: var(--accent-hot, #ff9142);
  --kc-accent-soft: var(--accent-soft, rgba(255, 122, 26, .12));
  --kc-bg: var(--graphite, #121418);
  --kc-bg-2: var(--graphite-2, #181b20);
  --kc-bg-3: var(--graphite-3, #22262d);
  --kc-black: var(--black, #07080a);
  --kc-line: var(--line, rgba(255, 255, 255, .09));
  --kc-line-strong: var(--line-strong, rgba(255, 255, 255, .18));
  --kc-text: var(--text, #eceef1);
  --kc-muted: var(--muted, #9aa1ab);
  --kc-dim: var(--dim, #6b727c);
  --kc-ease: var(--ease, cubic-bezier(.2, .7, .1, 1));
  --kc-offset: 0px;
  font-family: var(--body, "Manrope", system-ui, sans-serif);
  color: var(--kc-text);
}
.kc *, .kc *::before, .kc *::after { box-sizing: border-box; }
.kc-sr { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.kc-hp { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; opacity: 0; }

/* Launcher bubble */
.kc-bubble {
  position: fixed; right: 24px; bottom: calc(24px + var(--kc-offset)); z-index: 95;
  width: 60px; height: 60px; padding: 0; border: 0; border-radius: 50%;
  display: grid; place-items: center; cursor: pointer;
  background: var(--kc-accent); color: #0b0c0e;
  box-shadow: 0 14px 34px rgba(0, 0, 0, .5), 0 0 0 1px rgba(0, 0, 0, .25);
  transition: transform .25s var(--kc-ease), background-color .25s var(--kc-ease);
  -webkit-tap-highlight-color: transparent;
}
.kc-bubble:hover { background: var(--kc-accent-hot); transform: translateY(-2px); }
.kc-bubble:focus-visible { outline: 2px solid #fff; outline-offset: 3px; }
.kc-bubble svg { width: 26px; height: 26px; display: block; }
.kc-bubble .kc-i-close { display: none; }
.kc.kc-open .kc-bubble .kc-i-chat { display: none; }
.kc.kc-open .kc-bubble .kc-i-close { display: block; }
.kc-bubble::after { content: ""; position: absolute; inset: 0; border-radius: 50%; border: 2px solid var(--kc-accent); opacity: 0; animation: kcPing 2.4s var(--kc-ease) 1.2s 2; pointer-events: none; }
.kc.kc-open .kc-bubble::after, .kc.kc-seen .kc-bubble::after { animation: none; }
@keyframes kcPing { 0% { transform: scale(1); opacity: .7; } 100% { transform: scale(1.55); opacity: 0; } }

/* Panel */
.kc-panel {
  position: fixed; right: 24px; bottom: calc(96px + var(--kc-offset)); z-index: 110;
  width: min(392px, calc(100vw - 48px));
  height: min(600px, calc(100vh - 112px - var(--header-h, 76px) - var(--kc-offset)));
  display: flex; flex-direction: column; overflow: hidden;
  background: var(--kc-bg); border: 1px solid var(--kc-line-strong); border-radius: 4px;
  box-shadow: 0 30px 80px rgba(0, 0, 0, .65), 0 0 0 1px rgba(0, 0, 0, .4);
  opacity: 0; transform: translateY(14px) scale(.985); transform-origin: bottom right;
  transition: opacity .22s var(--kc-ease), transform .22s var(--kc-ease);
}
.kc-panel[hidden] { display: none; }
.kc-panel.is-in { opacity: 1; transform: none; }
.kc-panel::before { content: ""; position: absolute; left: 0; right: 0; top: 0; height: 2px; background: linear-gradient(90deg, var(--kc-accent), rgba(255, 122, 26, 0)); z-index: 1; }

.kc-head { display: flex; align-items: center; gap: .8rem; padding: .85rem .7rem .85rem 1rem; background: var(--kc-black); border-bottom: 1px solid var(--kc-line); flex: none; }
.kc-avatar { width: 38px; height: 38px; flex: none; }
.kc-avatar svg { width: 100%; height: 100%; display: block; }
.kc-titles { flex: 1; min-width: 0; }
.kc-title { margin: 0; font-family: var(--display, "Unbounded", system-ui, sans-serif); font-size: .9rem; font-weight: 600; letter-spacing: -.01em; line-height: 1.15; color: #fff; }
.kc-sub { display: block; margin-top: .3rem; font-size: .6rem; font-weight: 700; letter-spacing: .16em; text-transform: uppercase; color: var(--kc-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.kc-sub b { color: var(--kc-accent); font-weight: 700; }
.kc-icon-btn { width: 44px; height: 44px; flex: none; display: grid; place-items: center; padding: 0; border: 1px solid transparent; border-radius: 2px; background: transparent; color: var(--kc-text); cursor: pointer; text-decoration: none; transition: border-color .2s, color .2s, background-color .2s; }
.kc-icon-btn:hover { border-color: var(--kc-line-strong); color: #fff; background: rgba(255, 255, 255, .04); }
.kc-icon-btn:focus-visible { outline: 2px solid var(--kc-accent); outline-offset: -2px; }
.kc-icon-btn svg { width: 20px; height: 20px; display: block; }
.kc-icon-btn.kc-call svg { color: var(--kc-accent); }

.kc-body { position: relative; flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; padding: 1.1rem 1rem .6rem; scroll-behavior: smooth; }
.kc-log { display: flex; flex-direction: column; gap: .55rem; }
.kc-msg { max-width: 88%; padding: .7rem .9rem; font-size: .92rem; line-height: 1.5; border-radius: 3px; word-wrap: break-word; overflow-wrap: anywhere; animation: kcIn .28s var(--kc-ease) both; }
.kc-msg p { margin: 0; }
.kc-msg p + p { margin-top: .5rem; }
.kc-bot { align-self: flex-start; background: var(--kc-bg-2); border: 1px solid var(--kc-line); border-left: 2px solid var(--kc-accent); color: #dfe2e6; }
.kc-user { align-self: flex-end; background: var(--kc-accent-soft); border: 1px solid rgba(255, 122, 26, .38); color: #fff; }
.kc-msg a { color: var(--kc-accent); font-weight: 700; text-decoration: underline; text-underline-offset: 2px; }
.kc-msg a:hover { color: var(--kc-accent-hot); }
.kc-err { border-left-color: var(--danger, #ff5c5c); }

/* Call / Text / Email actions inside contact answers */
.kc-contact { display: grid; gap: .4rem; margin-top: .7rem; }
.kc-msg .kc-act {
  display: flex; align-items: center; gap: .6rem; min-height: 44px; padding: .55rem .8rem;
  border: 1px solid var(--kc-line-strong); border-radius: 3px; background: rgba(255, 255, 255, .02);
  color: var(--kc-text); font: 700 .84rem/1.25 var(--body, "Manrope", system-ui, sans-serif); text-decoration: none;
  transition: border-color .2s, background-color .2s, color .2s;
}
.kc-act svg { width: 16px; height: 16px; flex: none; color: var(--kc-accent); }
.kc-msg .kc-act-primary { background: var(--kc-accent); border-color: var(--kc-accent); color: #0b0c0e; }
.kc-act-primary svg { color: currentColor; }
.kc-msg .kc-act:focus-visible { outline: 2px solid var(--kc-accent); outline-offset: 2px; }
@media (hover: hover) {
  .kc-msg .kc-act:not(.kc-act-primary):hover { border-color: var(--kc-accent); color: #fff; background: rgba(255, 122, 26, .06); }
  .kc-msg .kc-act-primary:hover { background: var(--kc-accent-hot); border-color: var(--kc-accent-hot); color: #0b0c0e; }
}
@keyframes kcIn { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }

.kc-summary { margin: .55rem 0 0; display: grid; grid-template-columns: auto 1fr; gap: .3rem .9rem; font-size: .86rem; }
.kc-summary dt { font-size: .62rem; font-weight: 700; letter-spacing: .18em; text-transform: uppercase; color: var(--kc-dim); padding-top: .2rem; }
.kc-summary dd { margin: 0; color: var(--kc-text); font-weight: 600; min-width: 0; }

.kc-typing { display: inline-flex; gap: 5px; align-items: center; padding: .85rem .95rem; }
.kc-typing span { width: 6px; height: 6px; border-radius: 50%; background: var(--kc-muted); animation: kcDot 1s infinite ease-in-out; }
.kc-typing span:nth-child(2) { animation-delay: .15s; }
.kc-typing span:nth-child(3) { animation-delay: .3s; }
@keyframes kcDot { 0%, 80%, 100% { opacity: .3; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-3px); } }

/* Quick-reply chips */
.kc-chips { display: flex; flex-wrap: wrap; gap: .45rem; margin-top: .8rem; }
.kc-chips:empty { display: none; }
.kc-chip {
  display: inline-flex; align-items: center; gap: .45rem; min-height: 40px; padding: .5rem .85rem;
  border: 1px solid var(--kc-line-strong); border-radius: 3px; background: rgba(255, 255, 255, .02);
  color: var(--kc-text); font: 700 .82rem/1.25 var(--body, "Manrope", system-ui, sans-serif); text-align: left; text-decoration: none; cursor: pointer;
  transition: border-color .2s, background-color .2s, color .2s; animation: kcIn .28s var(--kc-ease) both;
}
.kc-chip:focus-visible { outline: 2px solid var(--kc-accent); outline-offset: 2px; }
.kc-chip svg { width: 15px; height: 15px; flex: none; }
.kc-chip-primary { background: var(--kc-accent); border-color: var(--kc-accent); color: #0b0c0e; }
.kc-chip-quiet { border-color: transparent; background: transparent; color: var(--kc-muted); text-decoration: underline; text-underline-offset: 3px; padding-inline: .5rem; }
.kc-chip-quiet:hover { background: transparent; border-color: transparent; color: #fff; }
@media (hover: hover) {
  .kc-chip:not(.kc-chip-primary):not(.kc-chip-quiet):hover { border-color: var(--kc-accent); color: #fff; background: rgba(255, 122, 26, .06); }
  .kc-chip-primary:hover { background: var(--kc-accent-hot); border-color: var(--kc-accent-hot); color: #0b0c0e; }
}
.kc-chip[disabled] { opacity: .55; cursor: progress; }

/* Composer */
.kc-form { flex: none; display: flex; gap: .5rem; padding: .7rem .75rem .35rem; border-top: 1px solid var(--kc-line); background: var(--kc-bg); }
.kc-input {
  flex: 1; min-width: 0; min-height: 46px; padding: .65rem .85rem;
  font: 500 1rem var(--body, "Manrope", system-ui, sans-serif); /* 16px avoids iOS zoom */
  color: var(--kc-text); background: var(--kc-bg-2); border: 1px solid var(--kc-line-strong); border-radius: 2px;
  color-scheme: dark; -webkit-appearance: none; appearance: none; transition: border-color .2s, box-shadow .2s;
}
.kc-input::placeholder { color: #626973; }
.kc-input:focus { outline: none; border-color: var(--kc-accent); box-shadow: 0 0 0 3px var(--kc-accent-soft); }
.kc-send { width: 46px; height: 46px; flex: none; display: grid; place-items: center; padding: 0; border: 0; border-radius: 2px; background: var(--kc-accent); color: #0b0c0e; cursor: pointer; transition: background-color .2s; }
.kc-send:hover { background: var(--kc-accent-hot); }
.kc-send:focus-visible { outline: 2px solid #fff; outline-offset: 2px; }
.kc-send svg { width: 20px; height: 20px; display: block; }
.kc-foot { flex: none; margin: 0; padding: .1rem .9rem .6rem; font-size: .68rem; color: var(--kc-dim); text-align: center; background: var(--kc-bg); }
.kc-foot a { color: var(--kc-muted); }
.kc-foot-line { display: block; font-size: .78rem; font-weight: 700; color: var(--kc-muted); }
.kc-foot-line a { display: inline-block; padding: .3rem .15rem; color: var(--kc-accent); text-underline-offset: 2px; }
.kc-foot-line a:hover { color: var(--kc-accent-hot); }
.kc-foot-line b { color: var(--kc-text); letter-spacing: .02em; }

/* Phones: bubble sits above the fixed Call/Quote bar; panel goes near full-screen */
@media (max-width: 640px) {
  .kc-bubble { right: 14px; bottom: calc(12px + var(--kc-offset)); width: 56px; height: 56px; }
  .kc-panel {
    left: 8px; right: 8px; width: auto; bottom: auto;
    top: calc(8px + env(safe-area-inset-top, 0px) + var(--kc-vv-top, 0px));
    height: calc(100vh - 16px - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px));
    height: calc(var(--kc-vh, 100dvh) - 16px - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px));
    transform-origin: bottom center;
  }
  .kc.kc-open .kc-bubble { visibility: hidden; }
  .kc-chip { min-height: 44px; }
  .kc-msg { max-width: 92%; }
  html.kc-lock, html.kc-lock body { overflow: hidden; }
}
@media (prefers-reduced-motion: reduce) {
  .kc-bubble::after { display: none; }
  .kc-body { scroll-behavior: auto; }
}
@media print { .kc { display: none !important; } }